Viewing and Paying Fines and Fees

Your patron account record includes information about your library charges. Your library may allow you to view detailed information about your library charges. You may also be able to pay your fines and fees online, using a credit card.

Check your fines and fees

Follow these steps to view your fines and fees information.

1. Click Patron Account on the menu bar, and log in.
2. Click Fines & Fees on the Patron Account submenu to display the list of your charges.
3. To view details about an item, click for the item you want to view.

   The details view is displayed.

4. Click Back to return to the Fines & Fees display.
5. Click My Record in the Patron Account submenu to return to the My Record page, or click Log Out to quit Patron Access functions and protect your privacy.

Pay fines and fees online

Your library may accept online credit card payments for fines and fees. Follow these steps to pay your fines and fees online.

1. Click Patron Account on the menu bar, and log in.
2. Click Fines & Fees on the Patron Account submenu to display the list of your charges.
3. Select (check) the boxes next to the charges you want to pay.
4. Click Pay Fines Now.

Note:
Your library may set a minimum amount that you can pay by credit card. If the amount you owe falls below this limit, the Pay Fines Now link is not available. Also, your library may charge a processing fee for credit card payments. If so, you see a message. You can click Accept and continue, or cancel your payment.

The Payment form appears. Information in the address fields is taken from the address recorded in your patron account. If your credit card billing address is different, change the address in the address fields to match your billing address.

5. Supply the required information in the fields marked by an asterisk (*).

   Unmarked fields are generally optional.

   • If you want an e-mail receipt for your donation, supply an e-mail address.
   • Although the option is not marked as required, your library may require a card security code for certain types of credit cards. Click Help by the Card Security Code box to locate this code on your credit card.
6. Click Next.

   The Payment Verification form opens.

7. If the information is correct, click Submit Payment.

   If you need to correct the information, click Previous to go back to the Payment form, then submit the payment again. When the payment is successfully submitted, a confirmation page is displayed.

8. Click the printer icon to print the page for your records.

   If you cannot print the page, note the transaction details, including the transaction ID and the authorization code.

9. Click My Record in the Patron Account submenu to return to the My Record page, or click Log Out to quit Patron Access functions and protect your privacy.